Policies

PAYMENTS

We accept all major credit cards and Paypal.

BOOKINGS

We require full payment at time of booking. If cancellation is necessary, we require that you email us at contact_us@luzspiritualcorner.com at least 72 hours in advance. There will be no refunds for no-shows and/or late cancellations, you must rebook. This also applies to late appointments. 

CUSTOM ORDER REQUESTS

For all custom orders, please email me at: contact_us@luzspiritualcorner.com

SHIPPING

Purchased items are processed within 1-2 business days and shipped within 2-3 business days (M-F) after payment is received.

Packages are sent via USPS (Postal Service). Shipping and handling  fees are flat rate of $7.99 per order.  All shipping rates can change without notice.

Tracking numbers are provided for all packages. Insurance is optional and extra charge may apply. If you would like to rush or upgrade your shipping preference please send me a message so that we can calculate cost difference.

Luz’s Spiritual Corner is not responsible for any packages lost, stolen or damaged.

REFUNDS & EXCHANGES

All Sales are Final.

Luz’s Spiritual Corner is dedicated to ensuring customer satisfaction. If you are not satisfied with your purchase, please notify us within 48 hours and we will replace the item or credit you for another item in our shop.

All shipping costs are non-refundable.

Please send all returns to:

P.O. Box 788
Concord, NC 28026

BUSINESS HOURS

Our business hours are 10:00 a.m. – 7:00 p.m. Eastern Standard Time.

Any inquiries via Web or email will be responded to within two business day